Privacy Policy

Last Updated: January 2025

1. Introduction

Oscar Mesina and Realty of America ("we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect various types of information from and about users of our website and services:

Personal Information

Information you voluntarily provide to us, including:

  • Name, email address, phone number, and mailing address
  • Property preferences and search criteria
  • Financial information (when necessary for transactions)
  • Communication preferences
  • Any other information you choose to provide in forms, emails, or communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data and website usage patterns

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To deliver real estate services, respond to inquiries, and facilitate property transactions
  • Communication: To contact you about properties, market updates, and service-related information
  • Personalization: To tailor our services and property recommendations to your preferences
  • Marketing: To send promotional materials, newsletters, and market reports (with your consent)
  • Website Improvement: To analyze website usage and improve user experience
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Transaction Management: To process and complete real estate transactions

4. Data Sharing & Third Parties

We may share your information with third parties in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, including:

  • Website hosting and maintenance providers
  • Email and communication platforms
  • Marketing and analytics services
  • Customer relationship management (CRM) systems

Real Estate Transaction Parties

In the course of real estate transactions, we may share your information with:

  • Other real estate agents and brokers
  • Mortgage lenders and financial institutions
  • Title companies and escrow agents
  • Home inspectors and appraisers
  • Attorneys and legal professionals

Legal Requirements

We may disclose your information when required by law, court order, or government regulation, or to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences.

Types of Cookies We Use

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our website
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure server infrastructure and encryption
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Employee training on data protection

However, please note: No method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You may request access to the personal information we hold about you
  • Correction: You may request correction of inaccurate or incomplete information
  • Deletion: You may request deletion of your personal information (subject to legal obligations)
  • Opt-Out: You may opt out of marketing communications at any time
  • Data Portability: You may request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

Opting Out of Marketing

You can unsubscribe from marketing emails by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

8. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a new "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

Oscar Mesina

Realty of America

Phone: 773-900-7984

Email: oscar.mesina@realtyofamerica.com

Location: Chicago, IL & Neighboring Areas

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

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